Theory of Constraints consulting, Australia

Challenges

Results
Project over-time and over-budget with only 2 months to go, under threat of significant penalty and loss of reputation

Saved $5m/month in savings by meeting a tight 8-week deadline
Workload inefficiently matched to key people's availability and skills

Increased productivity by more than 100% and analysis time per defect from 5 days to a 1/2 day
Disorganised environment with little actionable project information

Deployed a simple robust work management system using the existing technology suite
Success undermined by politicised culture between technology and the business

Reframed the approach around 'one team' with a single, fact-based source of the truth

Challenge

Key to the bank’s success was the ability to accurately assess, prioritise and balance all the work across existing resources. To do so, they needed to resolve the defects arising from the integration of over 150 legacy systems before the go-live date. Time was of the essence.

The bank called on Ensemble to develop a rapid solution that wouldn’t slow the existing flow of work or disturb the system unnecessarily. We combined our people and process methodology with simple, familiar and readily available technologies to create an effective system of work management.

The Ensemble Effect

Through the design of a simple but robust work management system that configured the existing technology suite to organise and optimise work, Ensemble was able to rapidly respond to the bank’s critical need for maximum effectiveness with minimal disruption.

Not only was the bank able to meet their targeted date for a trading system launch, but they also benefitted from a 100% improvement in productivity.